Tom Newbury

Tom Newbury has extensive experience in customer relationship management (CRM) and marketing, with a career spanning over a decade. Currently serving as Associate Director of CRM at Ticketmaster since September 2016, Tom has previously held key positions including Senior International CRM Manager and International CRM Manager. Prior roles include CRM Manager at Eurostar and Marketing Manager at The Australian Ballet. Tom's expertise encompasses end-to-end project management of CRM campaigns, customer experience strategy, and performance analysis to enhance campaign effectiveness. Educational qualifications include a degree in Marketing & Management from Newcastle University Business School.