Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theaters, Ticketmaster now processes over 500 million tickets per year across 30 different countries.

Ticketmaster is based in Hollywood, California and is a part of Live Nation Entertainment (NYSE: LYV).

Media & Entertainment

Ticketmaster

Ticketmaster's headquarters in Los Angeles, CA, United States

The Chicago office focuses on innovative product development, data analytics, and strategic marketing to support client engagement.

Chicago

The Manchester office focuses on ticketing operations and event support, enhancing customer experience across the UK and EMEA.

Manchester

This department focuses on managing client support and operational efficiency to enhance service delivery.

Client Operations

This department focuses on the design, development, and maintenance of software applications and systems.

Software Engineering

This department oversees the development, strategy, and execution of product initiatives across the organization.

Product Management

This department provides assistance and solutions to clients, ensuring their needs and inquiries are addressed in a timely and effective manner.

Client Support Services

The Engineering and Technical Development team at Ticketmaster is responsible for designing, developing, and maintaining the robust software systems that power the ticketing platform. This team collaborates across various disciplines, including frontend and backend development, cloud engineering, and machine learning, to enhance user experience, optimize performance, and ensure system reliability. By leveraging cutting-edge technologies and innovative engineering practices, they strive to support the seamless operation of ticket sales for millions of events worldwide.

Engineering and Technical Development

This department focuses on cultivating and managing client relationships to drive business growth and enhance customer satisfaction.

Client Development

This department oversees the planning, execution, and coordination of events to ensure successful experiences for participants.

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Other teams

Software Engineering

Product Management

Client Support Services

Engineering and Technical Development

Client Development

Event Management