TicketReturn
Charles Cauthen, MCP, is an experienced IT professional with a diverse background in technical support and operations management. Currently serving as a Technical Support Specialist at TicketReturn since June 2022, Charles has previously held positions as a Datacenter Technician at Volt, a Desktop Support Technician at Black Box, and an Operations Team Lead at Charlotte Regional Visitors Authority. Charles holds a degree from Winston-Salem State University, earned between 2006 and 2011.
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TicketReturn
Founded in 2001 and based in Charlotte, NC, TicketReturn serves more than 300 client venues, issuing more than 45 million event admission tickets annually, which ranks it among the top ticketing software/service companies in the U.S. We are the leading provider of ticketing services to Minor League Baseball (MiLB) in the U.S. and Canada and serve more professional ballparks than any other ticketing company. TicketReturn also serves University sports and performing arts venues coast to coast, with campus-wide ticketing solutions that integrate with student, donor, and faculty services. TicketReturn offers a full suite of innovative web-based and network solutions for Box Office and Online ticketing, including fully integrated venue access control services, mobile and print-at-home ticket delivery. TicketReturn client markets have expanded annually, to include the performing arts, community theater, casino show rooms, motorsports, Museums, and Thoroughbred horse racing.