TicketReturn
David Schaening is a seasoned technical support professional with extensive experience in IT support and troubleshooting. Currently serving as a Senior Technical Support Specialist at TicketReturn since October 2014, David is responsible for addressing technical needs related to hardware, software, network, and firmware for both internal employees and clients. Prior experience includes roles as a Help Desk Technician at SMS Systems Maintenance Services and Cabarrus County Government, where David provided tier 1 and tier 2 support to a large user base and assisted with various IT applications. David's career began as a Technical Solutions Analyst 1 at Dell, focusing on networking and hardware issue resolution. David holds an education credential from Rowan-Cabarrus Community College, completed between 1998 and 2001.
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TicketReturn
Founded in 2001 and based in Charlotte, NC, TicketReturn serves more than 300 client venues, issuing more than 45 million event admission tickets annually, which ranks it among the top ticketing software/service companies in the U.S. We are the leading provider of ticketing services to Minor League Baseball (MiLB) in the U.S. and Canada and serve more professional ballparks than any other ticketing company. TicketReturn also serves University sports and performing arts venues coast to coast, with campus-wide ticketing solutions that integrate with student, donor, and faculty services. TicketReturn offers a full suite of innovative web-based and network solutions for Box Office and Online ticketing, including fully integrated venue access control services, mobile and print-at-home ticket delivery. TicketReturn client markets have expanded annually, to include the performing arts, community theater, casino show rooms, motorsports, Museums, and Thoroughbred horse racing.