Rich Smith is a CRM, Insights, and Analytics Specialist with extensive experience in project management and digital solutions. They have held significant roles such as Head of Project Management at BookMyGarage and Digital Director at dragonfish UK. Currently, Rich serves as the Business Intelligence & CRM Architect at TicketSocket while also directing Insights & CRM at HappsNow. Rich's educational background includes studies at Winchester University, providing a foundation for their diverse expertise in technology and management.
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