John Laird

John Laird is a seasoned technical professional with extensive experience in software support and engineering. Currently serving as a Senior Support Engineer at Tidal Software since September 2018, John previously held roles at Cisco Systems as a Customer Support Engineer and at Tidal Software as a Senior Technical Support Engineer. Prior experience includes positions as an Enterprise Tools Administrator at GC Services and Level II Software Support at Worksuite, along with a significant tenure as Lead Software Analyst at Exel and Software Analyst in the US Army. This diverse background showcases John Laird's expertise in customer support and technical solutions within the software industry.