Vladislava Doneva is a KYC Analyst at Tide, a position held since January 2023, bringing extensive experience in customer support and service roles. Prior to this, Vladislava served as a Customer Support Specialist at Sitel Group from June 2020 to December 2022 and previously at Sutherland between June 2019 and February 2020, along with another tenure at Sitel Group from December 2017 to May 2019. Early career experience includes working as a Front Office Receptionist at RIU Hotels & Resorts in 2017. Vladislava holds a Bachelor's degree in Tourism and Travel Services Management from the University of Economics - Varna and completed digital training at SoftUni Digital from 2021 to 2022. Skills include customer support, problem-solving, and proficiency in handling various customer service channels.
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