Benjamin Reedy is an experienced professional in client success and customer support management, currently serving as the Director of Client Success Management at Tideworks Technology since March 2021. Prior to this role, Benjamin held positions including Senior Director of Customer Success at Octopi Commerce and Senior Manager of Support at Gridline, Inc. Experience also includes serving as Delivery Project Executive at Concentrix, Director of Support at Retailer Web Services, Customer Support Manager at Apriva, and Customer Services and Order Management Manager at Vcommerce Corp. This diverse background showcases a strong commitment to enhancing customer satisfaction and operational efficiency across various organizations.
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