Kevin R. has a diverse background in operations and management, having worked in various roles across multiple companies. They began their career as a Sales Representative at Dell in 2006 and later served as an EOC Engineer at DBSi from 2010 to 2013. Kevin returned to TierPoint, where they held positions as an EOC Manager from 2013 to 2016 and then as an EOC Manager and Process Improvement Manager in 2020. Their experience includes significant expertise in incident management and IT operations.
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