Mike Chapman has extensive experience in operations management within the telecommunications sector. Currently serving as Manager of Enterprise Operations at TierPoint since October 2022, Mike previously held managerial roles at Windstream, overseeing a team of technicians for business services and network maintenance. At Charter Communications, Mike progressed from Director of Service Delivery Operations to Service Delivery Manager, leading large teams to enhance service fulfillment for residential and business customers. Earlier roles at NuVox involved increasing revenues through effective order processing management, while at AT&T, Mike gained foundational experience in call center operations. Mike holds a Bachelor of Business Administration degree from Fontbonne University.
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