Mathias E.

Mathias E. currently serves as the Service Desk Manager at PostNord Strålfors since September 2019, focusing on maintaining service levels, resource allocation, and team performance. Prior experience includes a Team Leader role at Nordea, managing transaction monitoring to prevent financial crime, and extensive leadership in service desk operations at Tieto, where responsibilities included managing services and customer reporting. Mathias E. has also held sales positions at Nova Networks AB, E.ON, MacSupport, Phone House, and worked as a Receptionist at Radisson Blu, providing a solid foundation in customer service and support. Educational background includes studies in economics at Malmö Latinskola.