Kim Wilson

Kim Wilson is a seasoned professional with extensive experience in client experience management and operations. Currently serving as a Field Operations Specialist at TIGER 21, Kim is responsible for overseeing logistics and coordination for meetings in various regions. Previously, at Validity Screening Solutions, Kim held multiple roles including Director of Client Experience, where leadership of a CX team resulted in significant improvements in client satisfaction and retention, and Client Relations Manager, overseeing a substantial portfolio of client accounts. Kim's earlier experience as an Accounting Specialist at Pittsburg State University involved managing a multi-million-dollar accounting system with a focus on compliance and financial accuracy. Kim holds a Project Management Certificate from Cornell University and an Associate's degree from Fort Scott Community College.