JH

Jordan H.

Technical Support Engineer at TigerGraph

Jordan H. has a diverse work experience spanning multiple industries. They began their career as an Ops Professional at Palm Beach State College from August 2013 to December 2015. They then joined the Palm Beach County School District as a Technical Support Associate, where they managed Active Directory users, facilitated staff on and offboarding, and restored usable equipment from October 2015 to July 2016.

After that, Jordan worked as a Technical Support Analyst at Security Identification Systems Corporation (SISCO) from July 2016 to March 2018. In this role, they designed and implemented client systems, participated in conference calls to coordinate project timelines, and set up and automated SQL servers.

From November 2018 to July 2021, Jordan served as a Linux System Administrator at Constant, LLC. Here, they conducted investigations of cyber events, coordinated the installation and troubleshooting of hardware and software systems, and performed IAM audits and application integrations.

Next, Jordan joined TigerGraph as a Technical Support Engineer in July 2021. In this position, they analyzed software component logs, built test environments in cloud/docker/Kubernetes, consulted with customers on software implementation, and developed terraform automation for a financial institution.

Currently, Jordan is working as a Consultant at Goldman Sachs, starting in March 2022. Details about their role and responsibilities in this position are not provided.

Jordan H. began their education in 2010 at Palm Beach State College, where they pursued an Associate of Arts (AA) degree in General Studies. They attended this institution until 2012. Jordan then continued their education at Florida Atlantic University from 2012 to 2014, earning a Bachelor's degree in Psychology.

After a gap in education, Jordan enrolled at Western Governors University in 2017 and completed their studies in 2020, obtaining a Bachelor of Science (BS) degree with a concentration in Cloud Computing.

In addition to their formal education, Jordan pursued several certifications. They obtained the following certifications: Amazon Web Services DevOps Engineer - Professional in April 2022, Microsoft Certified Solutions Associate: Windows Server 2012 in November 2019, CompTIA Network+ ce in June 2018, CompTIA Server+ in May 2018, VMware Certified Professional 6 - Data Center Virtualization in November 2017, ITIL Foundation in July 2017, Certified Linux Administrator (LPIC-1) in June 2019, Amazon Web Services SysOps Administrator - Associate in June 2020, CompTIA Security+ ce in June 2016, and Microsoft Certified Professional (exact date unspecified) and Microsoft Certified Solutions Associate: Windows 10 (exact date unspecified).

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