RD

Rendy D.

CX Innovation Senior Manager at tiket.com

Rendy D. is an experienced professional with a robust background in AI-driven business strategies and customer experience innovation. Currently serving as the AI-driven Business leader at a stealth startup since August 2024, Rendy has also held the position of CX Innovation Senior Manager at tiket.com since August 2021, focusing on the development of an AI conversational platform. Previous consulting experience with The World Bank involved leading studies on AI and ML applications for Indonesia's Financial Services Authority. Rendy's career encompasses roles at Shopee, MobileCom, and PT. Teknoglobal Multi Sistem Integrasi, along with a significant tenure at IBM, where key accounts in the manufacturing and pharmaceutical sectors were managed. Rendy holds an MSc in Engineering with Finance from UCL and a BSc in Electrical Engineering from President University.

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