Brian J.

Brian J. has extensive experience in solution management and customer success across various leading technology companies. Currently serving as Team Lead, Solution Manager at TikTok since April 2023, Brian previously held roles at Amperity as Senior Manager of Solutions Consulting, where expertise in AI and ML drove customer insights for major brands. Prior to that, Brian worked at Apptio, contributing as Practice Director and Customer Success Advisor, focusing on IT business transformation. Brian's experience also includes a position as Senior Customer Success Engineer at Usermind, specializing in customer journey management. Brian holds a Bachelor of Arts in Economics from the University of Washington.