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Constance C.

Product Lead, Agentic AI platform | Customer Service

Constance C. is a seasoned professional with extensive experience in monetization strategy and operations at TikTok, where they served as Sr. Manager from 2021 to 2023, overseeing multiple teams and streamlining business operations. They previously held various roles, including Sales Operations Specialist and Manager of Sales Operation Productivity Lead, demonstrating a strong track record in productivity and efficiency across North America and Latam. Constance’s background also includes a role as Product Lead for an AI platform focused on customer service and managing a centralized product PMO for global e-commerce initiatives. They are currently pursuing a Certificate in Leading Change and Organization Renewal from Stanford University and a BA/MA in Communication/Intercultural Study from The Chinese University of Hong Kong.

Location

San Francisco, United States

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