Jack Ellis possesses extensive experience in customer service and operations management, currently serving as the Global Customer Service Support Lead at TikTok since November 2025. Previously, Jack held roles at Amazon as an Area Manager and Operations Manager from July 2020 to November 2025. Prior to Amazon, Jack was a Customer Service Supervisor at Waitrose & Partners from June 2015 to July 2020. Educationally, Jack earned a Bachelor of Science in Physical Geography from Royal Holloway, University of London, graduating in 2019 with an Upper Second Class (2:1) degree.
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