Melvyn S. is an experienced professional in operations and policy management, particularly within the eCommerce sector. Most recently, Melvyn served as Regional Policy Program Manager and Global Operations Excellence Program Manager at TikTok from October 2021 to July 2025. Prior to this role, Melvyn held various analyst positions at Lazada Group, focusing on operations, seller performance, and platform governance between August 2017 and March 2019. Additionally, Melvyn worked at Changi Airport Group as Senior Associate in Merchant Operations from June 2019 to September 2020 and managed merchant operations and customer service at Zig, a ComfortDelGro Company, from September 2020 to October 2021. Melvyn began career at Lazada in roles related to seller engagement and business development from July 2016 to August 2017. Melvyn holds a Bachelor of Accountancy from RMIT University, which was completed between 2017 and 2019.
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