Miles Jiang is a Product Manager at TikTok who specializes in transforming complex operational and strategic challenges into scalable product solutions. With previous roles at Lyft and McMaster-Carr, they have developed a strong foundation in data-driven decision-making and operational efficiency. At TikTok, Miles leads the development of a global tooling platform leveraging an AI triage system, resulting in improved workflows and compliance initiatives that eliminated sensitive user data leakage. Their educational background includes a Bachelor of Science in Chemical Engineering from Cornell University, where they graduated Magna Cum Laude.
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