Nelson Ho

Head of US Ecommerce Risk Prevention & Investigation at TikTok

Nelson Ho has a diverse range of work experience in various roles and companies. Nelson'smost recent position is as the Head of US Ecommerce Risk Prevention and Investigation at TikTok, starting in 2022. Prior to this, they worked at Indiegogo as the Director of Trust from an unknown start date to 2022. Nelson also held the position of Principal Consultant at Chargebytes Consulting from 2015 to 2021.

Nelson Ho has experience in fraud prevention and investigation, as seen in their role as the Head of Fraud Prevention at Funding Circle US from 2016 to 2019. Nelson also worked at GoPro as a Senior Manager of Global Ecommerce Fraud, where they focused on automation, data intelligence, and machine learning to reduce reliance on manual processes and improve fraud detection accuracy.

Furthermore, Nelson served as a Senior Fraud Investigator at Microsoft in 2013 and as a Fraud Manager at Electronic Arts from 2009 to 2013. At Electronic Arts, they established the Global Fraud Management Program and co-founded the Gamer Safety Alliance (GSA) to share knowledge and prevention techniques.

Before entering the tech industry, Nelson worked as a Senior Consultant at Deloitte from 2006 to 2008. In this role, they assessed contract risk and compliance inspections and managed professionals for staff complement, training, and recruiting.

Nelson Ho has a Bachelor's Degree in Business, with a focus on Management Information Systems (MIS), from California State University, Chico. In 2008, they obtained a certification as a Certified Information Systems Auditor (CISA) from ISACA. Additionally, in 2009, they obtained the Certified Functional Continuity Professional (CFCP) certification from DRI International (Disaster Recovery Institute).

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Previous companies

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Timeline

  • Head of US Ecommerce Risk Prevention & Investigation

    December, 2022 - present

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