Justin Smith possesses extensive experience in technical support and operations, having held leadership positions in multiple organizations. As Sr. Director of Customer & Technical Support at Tillster, Justin demonstrated expertise in managing customer interactions and support systems. At Agilysys, Justin served as Vice President of Technical Support & Technical Operations, overseeing technical service delivery and operational efficiency. In the role of Vice President of Customer Support & Technical Operations at Xome, Justin focused on enhancing customer satisfaction and optimizing support processes. Prior experience includes serving as Sr. Manager/Director of Technical Operations at Time Equipment Company and as a consultant Vice President for Affiliate Business Development and Operations at Princeton Law Firm.
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