Andre Sousa

Andre Sousa is a seasoned professional in the field of planning and operations, currently serving as an Especialista at TIM Brasil since September 2022 and as an Especialista em planejamento e processos at Dufry Group since September 2016. At Dufry, Andre has led initiatives to implement customer service metrics and planning practices in the duty-free sector, collaborating with over 64 countries to standardize service quality. Prior experience includes roles at América Móvil, where Andre achieved significant improvements in forecasting accuracy and operational margins, and at Grupo Contax, where responsibilities encompassed the implementation of S&OP processes and cost control strategies. Andre holds a Bachelor's degree in Business Administration from Universidade Unigranrio and an MBA in Strategic Administration from Universidade Estácio de Sá.