Igor Rossetti is an experienced telecommunications professional with 20 years in the industry, having worked at NET and Telemig Celular/VIVO for the past 18 years. As a technical leader, they played a pivotal role in the landmark acquisition of Oi SMP by TIM, Claro, and VIVO, overseeing planning and deployment in one of the largest telecommunications projects in history. Currently serving as an O&M Senior Consultant at TIM, Igor focuses on enhancing service efficiency and customer satisfaction through KPI monitoring and proactive measures. Igor's educational background includes multiple degrees and MBAs, including specializations in telecommunications and international business.
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