Tim Hortons is more than a coffee shop – it’s one of the largest restaurant chains in North America and the largest in Canada. Its diverse menu appeals to a broad range of tastes, solidifying its place as one of Canada’s most iconic brands in the process. The company operates in the highly competitive quick-service restaurant sector, part of the broad multi-billion dollar food-service business. Its powerful scale and reach in Canada creates unmatched opportunities, but also the dynamic challenge of leading the industry. 

Tim Hortons is more than a place to work – it’s a chance to be a part of the driving force behind a company and culture so many people love. Find your role in this growing company and help us serve the neighbourhoods we call home.

Restaurants

Tim Hortons

Tim Hortons' headquarters in Toronto, Canada

This department focuses on managing and optimizing franchise operations and performance metrics.

Franchise Performance

The Operations team at Tim Hortons ensures the seamless running of restaurant functions, enhancing overall efficiency and customer satisfaction. They oversee daily operations, implement strategic initiatives, manage franchise relations, and drive project management efforts to maintain the company's leading position in the competitive quick-service restaurant industry.

Operations

This department focuses on assisting customers with inquiries, resolving issues, and ensuring a positive customer experience.

Customer Support

This department oversees the coordination and supervision of shifts to ensure efficient operational processes.

Operations Management

This department manages the provision and quality of food services, ensuring efficient operations and compliance with safety standards.

Food Service Operations

This department focuses on guiding and overseeing managerial functions across various operations.

Management Oversight

This department oversees the management and functioning of the restaurant, ensuring efficient service and quality customer experiences.

People (21)

Jobs (0)

Other teams

Operations

Customer Support

Operations Management

Food Service Operations

Management Oversight

Restaurant Operations