Jithin J

Head of Customer and Data Strategy

Jithin J is currently the Head of Customer and Data Strategy at Time House Enterprises, where they lead initiatives to enhance customer success and data-driven decision-making. With over 10 years of experience in SaaS, Unified Endpoint Management (UEM), and B2B industries, Jithin has a proven track record in driving process optimization and leading cross-functional teams. Previously, as a Lead in Customer Success Data Analysis and Process Insights at Hexnode, they managed large teams and significantly boosted efficiency and retention rates. Jithin holds a Bachelor of Technology in Computer Science from the University of Kerala and possesses technical expertise in various programming languages and CRM solutions.

Location

Kochi, India

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