Farhan Kazmi is an experienced professional with a background in customer service and technical support. Farhan worked as a Customer Service Representative at Western Union from March 2020 to October 2020, focusing on building trustful relationships through effective communication and resolving customer complaints. Following this role, Farhan joined Walmart as a Customer Service Representative from October 2022 to June 2023, where responsibilities included managing high call volumes and maintaining customer relationships. Currently, since August 2023, Farhan serves as a Tier 1 IT Support specialist at TCP Software, delivering technical assistance to global clients and enhancing response times through tools like Salesforce and ChatGPT. Farhan also pursued academic studies in Computer Science, obtaining a Matric degree in 2022 and currently working towards an ICS degree expected in 2025.
This person is not in the org chart
This person is not in any teams
This person is not in any offices