Hasnat Rasool is a seasoned IT professional with over nine years of experience in customer and technical support, specializing in SaaS implementations. They have held various roles, including Sr. Implementation Specialist at TCP Software, where they managed the end-to-end implementation of scheduling software solutions. Hasnat also served as a Tier II Technical Support Engineer, providing advanced troubleshooting and training for support teams. They hold a Bachelor's Degree in Computer Science from Virtual University of Pakistan and have experience as an instructor, instilling knowledge in computer sciences at the metric and intermediate levels.
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