Erick Martins

Erick Martins is an experienced Associate Product Manager at Neon, focusing on project management in customer service and process optimization since March 2021. Prior to Neon, Erick served in various roles at Neobpo, including Coordinator of Training, Quality, and People, where responsibilities included developing training plans and action initiatives to improve quality, and Supervisor of Quality and Digital Auditing, ensuring high performance and cost-effective monitoring. Erick has also held supervisor positions at Satel Despachos e Serviços Técnicos Aduaneiros and TIVIT, managing operational teams and enhancing client relations through effective training and process management. Erick holds a degree in Management in Business Processes from Universidade São Judas Tadeu and an MBA in Quality and Auditing from Faculdade Venda Nova do Imigrante.