Katia Michelin

Katia Michelin is a skilled professional with extensive experience in the insurance and customer service sectors. Currently serving as an Account Manager at Swile Brasil and an Executive of Accounts at Neon since April 2024, Katia focuses on managing B2B client portfolios and presenting solutions for both B2B and B2C segments. Previously, Katia held positions at WTW as an Insurance Specialist, where responsibilities included building client relationships and negotiating life insurance policy renewals, and at RSA as Operations Coordinator in Post-Sales. Additional roles include positions as a Commercial Assistant at Segurinova Consultoria, Account Executive at AXA, and Customer Success Executive at Creditas. Educational qualifications include a Technologist degree in Insurance Business Management from Faculdades Metropolitanas Unidas, a postgraduate degree in Quality Management from Universidade São Judas Tadeu, and an MBA in Business Administration and Marketing from the same institution.