Daniel Fatela is a process specialist currently working as a Global Process Specialist at AXA Group Operations. Earlier in their career, they held various leadership roles at Celfocus and Vodafone, with notable positions including Application Maintenance Team Leader and Service Manager across different regions. Daniel's education includes a degree in Informatica de Gestão from Universidade Autónoma de Lisboa, which they completed in 2001. Their expertise lies in EAI and WM administration, contributing to enhanced service management processes throughout their professional journey.
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