Pil Bernth-Andersen

Pil Bernth-Andersen currently serves as Project Manager for Customer Experience and Process Optimisation at Timma, focusing on migration strategies for hair, beauty, and wellness booking platforms. Prior to this role, Pil held several positions at Melumi, including Head of Customer Experience, where responsibilities included growing the support team and optimising customer experience processes. Pil's experience also encompasses significant roles at Siteimprove as Senior Project Manager and Operations Manager within Customer Success, aimed at enhancing customer support and streamlining processes across regions. Academic qualifications include a Master's degree in Strategic Advertising from Queensland University of Technology and a Bachelor's degree in International Business Communication from Copenhagen Business School.