Aaron Imm, MBA, is a customer-focused CX leader with 10 years of experience in Customer Experience within IT and Cyber Security companies. They achieved a Master's degree in Business Administration from Avila University and a Bachelor's degree in Business Management from Missouri State University. Aaron held positions at several companies, including their current role as Senior Customer Success Manager at Tines, where they manage a diverse portfolio of MSSP clients. Previous roles include Director of Customer Experience at Deepwatch and Client Success Manager at Optiv Inc. Throughout their career, Aaron has demonstrated expertise in enhancing customer satisfaction and driving strategic business initiatives.
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