Melissa Witkop is a skilled Customer Success Manager with extensive experience in managing enterprise customer portfolios and driving product adoption. Currently at Tines since January 2024, Melissa collaborates with C-level stakeholders to enhance customer satisfaction and mitigate churn. Prior roles include positions at CDK Global and Square Root, where Melissa contributed to customer success strategies following CDK’s acquisition of Square Root. Earlier experience as an Engineering Analyst at Kimley-Horn involved leading multimillion-dollar infrastructure projects, focusing on transportation planning and traffic impact modeling. Additional internship experiences at Clark Construction Group and GeoStructures facilitated a strong foundation in engineering design and project management. Melissa holds a degree from Virginia Tech, completed in 2017, and is a graduate of Oakton High School.
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