Nicole Grasso is a Sr UX Research at TINET S.A., currently working on initiatives for Transbank Canales Digitales and the App. Nicole is also the Founder, Content Creator, and Speaker at Misticastral, focusing on digital campaign strategies and social media strategies. Previously, Nicole worked as a User Researcher at SWA Research Chile, a Community Manager at BlahOnline, and an Analyst at Cardumen. Nicole completed their education in Sociology at Universidad Central (CL) and Broward Community School North. During their professional experience at the Ministerio Secretaría General de Gobierno, Nicole conducted research on citizen participation in social organizations.
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