Ting is a new mobile phone service that brings clarity, usability and significant monthly savings to US small businesses and families.

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Ting

This department focuses on providing assistance and solutions to customers, ensuring satisfaction and effective resolution of inquiries.

Customer Support Operations

The Marketing and Communications team at Ting is responsible for developing and executing strategic marketing initiatives that elevate the brand and drive customer engagement for its mobile services. This team collaborates on content creation, performance marketing, and localized campaigns to effectively communicate Ting’s value proposition while fostering connections with small businesses and families across the U.S. Through innovative strategies and careful analysis, they aim to enhance customer awareness and support Ting's growth in the competitive mobile market.

Marketing and Communications

The Engineering and Technical Support team at Ting is responsible for designing, deploying, and maintaining the company’s fiber networks, ensuring optimal performance and reliability. This team collaborates to provide technical assistance and support to both internal staff and customers, addressing any issues related to network operations and engineering while driving improvements in service delivery. Their expertise ensures that Ting remains committed to offering clarity and significant savings in mobile phone services.

Engineering and Technical Support

The Operations Management team at Ting focuses on streamlining and enhancing the efficiency of mobile service delivery to small businesses and families. They oversee vendor relationships, manage construction and customer operations, ensure safety compliance, and optimize inventory and distribution processes. By coordinating various operational facets, this team ensures that Ting provides reliable and cost-effective services while supporting growth and fostering strong market presence.

Operations Management

The Marketing and Customer Engagement team at Ting focuses on building strong relationships with customers while promoting the brand's value propositions. Through targeted marketing campaigns and exceptional customer support, they aim to enhance user satisfaction, drive customer retention, and engage with both small businesses and families, ensuring they receive maximum benefit from Ting's mobile services.

Marketing and Customer Engagement

The Operations and Project Management team at Ting is responsible for streamlining processes and ensuring effective execution of projects across various departments. They focus on enhancing customer onboarding experiences, optimizing supply chain and network procurement, and maintaining operational efficiency to support scalable growth. By leveraging cross-functional collaboration, this team ensures that Ting's services are delivered seamlessly to small businesses and families, driving customer satisfaction and operational excellence.

Operations and Project Management

The Project Management Team at Ting is responsible for overseeing the planning, execution, and delivery of key projects that enhance the mobile phone service offerings for small businesses and families. They coordinate cross-functional efforts, manage timelines and resources, and ensure that projects align with Ting's goals of clarity, usability, and cost-effectiveness. Their work is crucial in driving improvements and innovations in service delivery and infrastructure development.

People (4)

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Other teams

Marketing and Communications

Engineering and Technical Support

Operations Management

Marketing and Customer Engagement

Operations and Project Management

Project Management Team