Danielle S.

Danielle S. possesses extensive experience in client retention, customer experience, and CRM strategies, currently serving as Sr. Manager of Retention Enablement at Tinuiti since October 2017. Previous roles at Tinuiti include Manager of Customer Experience and Client Success Manager for Email & CRM, where Danielle drove client renewals, managed internal teams, and presented KPI metrics. Danielle's earlier experience at the Business Enterprise Institute involved managing email campaigns, organizing events, and providing high-level client service. Earlier in her career, Danielle held sales positions at Pier 1 Imports, demonstrating strong customer service and sales acumen. Danielle holds a Bachelor of Arts and Sciences in Mathematics from the University of Colorado Boulder.