Rachel Downes

Rachel Downes is a Senior Technology Manager with extensive experience in IT and Business Change Delivery, specializing in Portfolio, Programme, and Project Management. They have worked across various sectors, including Travel, Motor Services, Insurance, and Hospitality, demonstrating strong leadership and communication skills. Rachel has held significant roles at companies such as Elior UK and TIP Group, where they contributed to major projects involving RPA implementation and digital strategy deployment. They obtained a BSc Hons in Business Information Systems from Sheffield Hallam University and are certified in PRINCE 2, Agile PM, APMP, and ITIL.