Sofia Cardozo

Manager Of Customer Operations at TipHaus

Sofia Cardozo has a diverse work experience spanning several industries. Sofia most recently worked as a Customer Experience Manager at TipHaus starting in March 2023. Prior to that, they worked as a Science Teacher at Liceo Pino Verde from July 2022 until December 2022 and as an Elementary School Teacher at the same school from February 2020 until December 2022.

Before entering the education field, Sofia gained experience as an Assistant Retail Manager at Divers Institute of Technology from May 2017 until August 2019, where they provided excellent customer service, recommended products, and maintained store organization. Sofia also worked as a Sales Associate at Underwater Sports, Inc. from April 2016 until May 2017.

In addition, Sofia has held various positions in early childhood education and childcare. Sofia worked as an Assistant Teacher at Northwest Center from October 2015 until April 2016, and as an Assistant Instructor at Woodland Park Zoo from June 2015 until September 2015. Prior to that, Sofia worked as a Nanny on a freelance basis from March 2015 until April 2015, caring for two children and ensuring their well-being.

Furthermore, Sofia has a background in music. Sofia worked as a Violinist for the Missoula Symphony Association from September 2009 until March 2015, and as a Violinist for MCT, Inc. - Missoula Children's Theatre & Missoula Community Theatre from December 2008 until December 2014, including performing as a violin soloist for six shows.

Finally, Sofia has also worked in the service industry. Sofia worked as a Bartender/Cashier for Badlander Catering during a Paul McCartney concert in August 2014.

Sofia Cardozo pursued their education at the University of Montana from 2009 to 2014. During this time, they earned a Bachelor of Arts (B.A.) degree with a focus on Biology, General. Additionally, they obtained a Bachelor's Degree in Ecology from the same university. In 2021, Sofia obtained a certification in Implementing Agency - PYP - Category 1 from the International Baccalaureate. Furthermore, in 2023, they completed certifications in "Set up Intercom for your business" and "Provide a great customer support experience" from Intercom.

Links

Timeline

  • Manager Of Customer Operations

    January 1, 2024 - present

  • Customer Experience Manager

    March, 2023