Michael Haedrich

Michael Haedrich has extensive experience in customer service and relationship management, highlighted by a role as Retail B2C CRM Specialist and later CRM Manager at Tipico since May 2017. Prior to this, Michael worked at bwin from June 2008 to July 2016 as a Customer Service Representative, focusing on senior agent responsibilities for responsible gaming and games. Michael’s career also includes customer support roles at The GEM Belfast for McAfee Antivirus Software and King.com, as well as self-employment as Managing Director of a restaurant. Earlier experience includes over a decade at Deutsche Telekom as a Customer Service Executive and Communications Technician. Michael holds a High School Diploma from Vocational College Neubrandenburg.