Erica Brown

Erica Brown currently serves as the District Director of Operations at Community Choice Financial Family of Brands and has held the same title at TitleMax since August 2019, where responsibilities include creating business strategies to attract new customers and managing customer concerns. Previous experience includes serving as Operations Supervisor at Ryder System, Inc., focusing on performance management and operational improvements. Erica's military background includes various roles within the US Army, such as Logistics Manager and Medical Logistics Deployment Project Manager, where responsibilities involved inventory management, contract compliance, and project leadership.