Aguinaldo Araujo is currently an IT Customer Success and Service Delivery Manager at TIVIT, where they ensure optimal results for clients by analyzing and resolving issues, managing contracts, and maintaining client relationships. Previously, Aguinaldo coordinated the Field Service team at TIVIT, overseeing support across various levels and managing IT projects. Before that, they served as the Infrastructure Support Coordinator at Ss Comercio de Cosmeticos e Produtos de Higiene Pessoal from 2009 to 2020, focusing on network and systems maintenance and support. Aguinaldo holds a degree in Internet and Computer Network Management from UNINOVE and a Master's in Project Management from Anhanguera Educacional.
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