Alex Arruda has over three decades of experience in IT management and operations. Currently, as Executivo Sênior TI at TIVIT since October 2010, Alex leads a multidisciplinary team overseeing dedicated support for various clients, including TECBAN, and manages internal and external project demands. Alex has expertise in Agile methodologies, service level management, and the implementation of best practices to optimize resources and costs. Previous roles include Gerente de TI at IBM, where operational oversight of monitoring teams was provided, and substantial hands-on technical experience was gained as a team leader and systems analyst. Alex's educational background includes a Master of Business Administration in Strategic People Management from FGV and studies at Universidade Paulista.
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