Alexandre Vitoriano

Alexandre Vitoriano is a seasoned IT professional with extensive experience at TIVIT since June 2010, holding various leadership positions including Gerente de TI, Coordenador de TI, Coordenador de Serviços, Líder de Projetos, and Analista de Processos. Key responsibilities include monitoring operational indicators, managing costs, evaluating resource requirements, and overseeing incident escalation processes to ensure compliance with SLAs. Prior roles include IT Analyst at Arezzo and Service Desk II Analyst at Unisys, as well as an internship at Chevrolet Nova. Alexandre possesses a robust educational background, including a Bachelor's degree in Computer Science from Universidade Ibirapuera, specializations in IT Governance from Centro Universitário Senac, and a recent postgraduate degree in Cloud Computing from the same institution.