Danilo Melo

Danilo Melo is an experienced IT services manager currently serving as Gerente de serviços de TI at TIVIT since November 2014, where responsibilities include overseeing a team of Service Coordinators and ensuring customer success with contracted services. Prior to this role, Danilo held the position of Coordenador de serviços de TI at TIVIT, focusing on service delivery and adherence to processes. Previous experience includes leading a team as Analista de Operações - Data Center at Consulters, where Danilo monitored critical servers and services, and worked as Analista de Monitoramento - NOC at iNOVE Tecnologia em Redes, specializing in network and server monitoring. Danilo's career began at Locaweb as Coordenador de suporte técnico. Danilo holds a Technologist degree in Data Processing and certifications including ITIL v3 Foundation and Datacenter Operator.