Hebert Matiolli has extensive experience in IT support and systems management, having worked in various roles including Analista de Sistemas Pleno and Supervisor de Sustentação at Sem Parar from 2015 to 2025, managing teams of 25 professionals in service centers and technical support. Additional roles include Coordenador de Suporte de TI at TIVIT since 2025 and Supervisor de Suporte Técnico at Unicom Solucoes from 2013 to 2015. Educational qualifications include a Bachelor's degree in Information Technology Management from UNINOVE and a Postgraduate MBA in Project Management from Universidade Anhembi Morumbi, along with an ITIL Foundation Certificate in IT Service Management from EXIN. Skills include troubleshooting, team leadership, process improvement, and monitoring of service impacts.
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