Herbert Viana is a skilled IT professional with experience in support and telecommunications. Currently serving as an IT Support Analyst at TIVIT since July 2023, Herbert previously worked as a Helpdesk Analyst at TSMX, providing support to internet service provider users. Positions held also include IT Analyst at Câmara Municipal, where responsibilities involved technological infrastructure solutions and user support, and Telecommunications Technician at Brisanet Telecomunicações, focusing on FTTH network installation and repair. Herbert's career began with internships at Câmara Municipal de Natal and Complexo de Ensino Noilde Ramalho EDHC, both providing user support and network maintenance. Educational background includes a Bachelor's degree in Information Systems from UNI-RN and postgraduate studies in Information Security from Gran Cursos Online, along with certifications in Computer Operations and Computer Networks from Senac RN.
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