Ilson Baltazar

Ilson Baltazar is a technology manager at TIVIT, where they have led ITSM projects and managed ServiceNow platform support, overseeing nearly 900 active domains. Prior to this, Ilson held various leadership roles, including Coordinator of Operations at UOL DIVEO and Command Center Coordinator at Agility Networks Tecnologia. Ilson began their career as a Customer Support Analyst and holds a Bachelor's degree in Information Systems from Universidade Presbiteriana Mackenzie and an MBA in IT Management from FIAP.