Leandro Oliveira is a skilled Service Delivery Manager with extensive experience in managing complex IT service implementation projects. Currently at TIVIT since 2012, Leandro ensures project success by overseeing schedule, quality, and risk management while aligning resources and client needs. Previously an Analyst at SONDA from 2006 to 2012, they provided technical feedback and identified improvement opportunities within service teams. Leandro holds an MBA in Project Management from Fundação Getulio Vargas and a degree in Network Computing from Senac Brasil.
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