Lyerte Henriques is an experienced Service Delivery Specialist currently working as an SDM at TIVIT. Lyerte has a demonstrated history in the information technology and services industry, having held positions such as Service Delivery Manager at Solor and Supervisor de Help Desk at CSN-CPM. Lyerte is skilled in ISO 27001, Service-Level Agreements, IT Strategy, and Project Management, supporting a strong operations background from Instituto Superior de Estudos Sociais Clovis Bevilacqua, where they obtained a degree in Business Administration.
Location
Rio de Janeiro, Brazil
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