Marcos Santos has extensive experience in the Information Technology sector, currently serving as Gerente de TI at TIVIT since May 2011, where responsibilities include the creation, management, and maintenance of Workplace Management solutions. Previous roles include Coordenador de Field Services at TIVIT and Coordenador de TI at ADC Mercedes-Benz, overseeing IT infrastructure. Marcos has held various managerial positions, such as Gerente de TI at Viacall TMKT, focusing on strategic planning and implementation of service management methodologies. Early career experience includes roles at TMK Tecnologia and Unisys Brasil, where project management and technical support leadership were key responsibilities. Marcos holds an MBA in Technology da Informação and various additional certifications in business process management and system administration.
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